4/30/2023 0 Comments Suhr Serial NumberVintage, Used items: We have to evaluate vintage and used guitars, amps, and other items on a case by case basis. AmEx credit cards: Note that if your order was paid using an AmEx card we may pass on a 3.5% fee of the purchase price to process your refund. if the return is a result of our error (you received an incorrect or defective item, etc.) we'll also pay the return shipping costs. New, Unopened items: You may return most NEW, untouched, unopened items within 15 days of delivery for a full refund. Refunds are made for product value only, excluding shipping and handling charges. Credit card returns are issued a credit for purchase price. We give you 3 days from the shipping date on Vintage instruments, and 15 days on New instruments. 3-Day / 15-day Return Policy If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice.
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